Skills Statements

Strong Skills Statement = Action Verb + Details + Result

The language you use to describe your skills and experiences is very important. Use strong statements that make your skills stand out effectively on your resume.

Use Action Words

Identify what the employer needs from the position you're applying for. Look at the job description and your own research and determine skills and experiences you have that are essential to the job. Next, find PDF iconAction Verbs that match each skill to make your experiences sounds professional and responsible. Vary the action words you choose to diversify your experiences and add depth.

How to Summarize Details

Ask yourself the following questions about your experiences and skills: What? Who? For Whom? Where? Why? How?

Use numbers to quantify your skills whenever possible (to your benefit), and find a balance between too short and too long of statements. The majority should be one line in length.

Show the Results of Your Experience/Skills

Expand your concept of "results" beyond a quantifiable figure. Numbers are not your only achievements! To help you assess results of your experiences, ask yourself this: As a result of my action, what happened to ...me? ...my "client"? ...others involved?

Examples of Effective Skills Statements

Before: Responsible for supervising employees

After: Organized the training and supervision of 10 employees, in addition to conducting annual reviews of employees to guarantee quality service.

Before: Answered Phones

After: Responded to an average of 200 service inquiry phone called per day in a helpful, professional, and courteous manner.

Before: Customer Relations

After: Interacted with a diverse group of customers, tailoring services to fit their needs.

Before: Waited on tables

After: Managed 8 tables per shifts, using interpersonal skills to ensure customer satisfaction through prompt, cordial service.