Technical Communication Advisory Board
The Technical Communication Advisory Board is a group of business leaders who provide pathways to experiential learning opportunities for students. Opportunities can include networking, mentoring, internships, and case competitions. Current undergraduate and graduate students in technical communication are invited to connect with the board through the Advisory Board LinkedIn Group.
Matt earned his Bachelor of Science degree from the University of Minnesota in Scientific & Technical Communication in 1982. He has experience in user documentation for hardware and software, and marketing communications, at Honeywell, Control Data Corporation, National Computer Systems, LaserMaster Corporation, and ColorSpan. He joined Hewlett-Packard through acquisition in 2007. He is a past president of the Twin Cities chapter, and an Associate Fellow of the Society for Technical Communication. In 2014, he co-presented a paper on collaboration at a conference of the Center for Information-Development Management.
Kari graduated from the University of Minnesota in 2005 with a BS in scientific & technical communication. She has spent most of her career at MEDITECH, a medical software company that develops electronic health records (EHRs). Kari has worked with online help writing, software documentation, usability testing, user experience design, software testing, project coordination, and management. As a manager at MEDITECH, Kari recruits graduates. Previous hires have shown that a background in technical communication can prepare candidates for a lot more than just "technical writing." Kari is excited to share additional career possibilities with students.
Jerry Grohovsky is co-founder and president of JPG & Associates, Inc., a 23+-year technical communication company located in the Twin Cities. Jerry received a BA in journalism and mass communications from the University of Minnesota, and has more than 30 years of experience in technical writing and marketing communications. Immediately after graduation, he entered the technical writing field. Over the years, he held various communication roles as a direct-employee and contractor for both startups and fortune-5oo companies. Some of Jerry’s titles included: senior technical writer, marketing writer, technical illustrator, technical publications manager, and freelancer. He has been a member of the STC for more than 25 years, and also has memberships in AMWA and MTRN. Jerry is a frequent panelist, contributor, presenter, and technical communication career advisor for several under-graduate and post-graduate university technical communication programs in Minnesota and Wisconsin.
JoAnn has a PhD in English and a background in chemistry. She led the technical writing program at the Colorado School of Mines and started her company, Comtech Services. After founding the MS degree program at the University of Colorado-Denver, she devoted her energy full time to building the company and later founding the Center for Information-Development Management (CIDM). Many University of Minnesota students have used her books in their courses, including the original Managing Your Documentation Projects. She has now led Comtech for 37 years and still loves what she does.
Jim is the chief information officer for Ramsey County. He graduated from the University of Minnesota MS program in scientific & technical communication in 2014. His capstone project was an examination of 'The Usability of Open Source Software' using GNOME as an example (GNOME is an open source software desktop environment for Linux) and he remains active in open source usability. In 1994, Jim founded and is project coordinator for FreeDOS, an open source version of the DOS operating system. He also advises the Outreachy Program in mentoring usability testing of GNOME.
James Mathewson is Program Director, Search and Content Marketing for IBM Corporate Headquarters. He runs two missions as part of the role: 1. Helping IBMers create more relevant marketing content by mining its search data. 2. Building the systems to structure content in ways that make it more findable, shareable, and reusable. Prior to this role, James was editor in chief (EIC) of IBM.com, where he documented standards and best practices for content creators. Before IBM, James was EIC of ComputerUser Magazine and ComputerUser.com. He finished his MS in scientific & technical communication from the U of M in 2008, but he did most of his coursework in the mid-1990s. His thesis led to a book: Audience, Relevance, and Search: Targeting Web Audiences With Relevant Content (IBM Press, 2010). He is currently working on his second book, Outside-In Marketing: Using Big Data to Guide Your Content Marketing, also from IBM Press. He lives in Beacon, NY with his wife, son and a puppy.
Guy is a veteran technical communications professional who leads large user documentation projects for complex products in the medical device, computer, and telecommunications industries. He has developed product information for the following corporations: A.C. Nielsen, Medtronic, Northern Telecom, Octel, Pacific Bell, Philips, Rolm, Unimax, and Unisys. As a project leader, his main goals are to improve processes, to develop usable and accurate information, to improve individual and team performance, and to help team members grow professionally. Guy graduated with a BA in both communications and history from the University of California, San Diego.
Alyson is a Principal Business Analyst at Mayo Clinic focusing on client experience and business strategy. Alyson is focused on transforming business to deliver meaningful results through an intense focus on the client and patient experience and creating compelling vision, strategy, architecture, and communication that drives change and inspires excellence. Her educational emphasis was in user experience and information architecture. Prior to Mayo Clinic, Alyson spent 16 years with IBM in client experience and content strategy, including 8 years as a Senior Enterprise Content Strategist.
Nick graduated from the University of Minnesota with a MS degree in scientific & technical communication in 2008. Today, Nick is a User Experience Analyst at the University of Minnesota, working for the Office of Information Technology. He helps designers understand their users' perspective, identifying issues that affect people and their experience with a product. By understanding these issues, designers are better prepared to implement changes and avoid costly rework. Nick coordinates and facilitates a number of user experience activities for web development and purchasing teams for the University of Minnesota, such as rapid prototyping, focus groups, usability evaluations, and content strategy consultations.
Jolene joined Dashe & Thomson in 2007. She currently serves as Vice President of Learning Solutions and Operations after working with the company for over 12 years as a contract Senior Consultant and Project Lead. During her years with Dashe & Thomson, Jolene has led enterprise-wide training and change management projects for major companies including RBC Wealth Management, McGraw Hill, Mayo Clinic, Macy's, and Hormel Foods.
Bill graduated from the University of Minnesota with a BS in scientific & technical communication in 2014. When setting out on his career in Technical Communication, Bill parlayed an informational interview with the founder of Brain Traffic into an internship where he assisted on content strategy projects for large corporate clients, researched current content strategy methods and practices, and developed his web writing skills. He was then hired at Brain Traffic as a Research and Operations Coordinator. Currently, Bill is the Communications Coordinator at Brain Traffic, where he works in content strategy for organizations across many industries and helps put on Confab, a content strategy conference.
Daphne is a nationally known expert and consultant in medical device labeling and technical communications. She has over 30 years of management experience, including 18 years at Medtronic and 6 at Fisher-Rosemount Control. While at Medtronic, she piloted electronic manuals for the medical device industry and led development of an early global content management system. She has also worked in high tech office automation, insurance, corporation communications, publishing, and academia. Daphne taught technical writing at the University of Minnesota while she was a graduate student. She co-founded and sponsored the organization which has now become the Technical Communication Advisory Board, is a long-term advisory board member for the Center for Information Development Management (CIDM), and is a long-term mentor for Menttium.
Jim is Senior Director of Connected Care in the Restorative Therapies Group at Medtronic, where he leads a new digital health program for the business. Jim has been with Medtronic for over 25 years, applying his expertise in communication, medical technology, product innovation, market development, strategy, business analytics, and many other areas to drive growth and innovation for the company. Prior to his current role, he has worked at Medtronic as a technical writer/editor, field engineer, product marketing manager, and director of marketing & strategy. He holds a bachelor of electrical engineering (BEE) degree, a MS in scientific & technical communication, and an executive management program certificate from the University of Minnesota.