Writing Studies Goes to Ireland
Lee-Ann Kastman Breuch presented at SIGDOC '15: "Users to the Rescue: The Role of User-Generated Content in the Minnesota Affordable Care Act Website Launch." This paper shares a case study of blog responses that detailed user experiences with the 2013 launch of MNsure.org, a high-stakes website created to facilitate the online purchase of health insurance in response to the 2010 Affordable Care Act (ACA).
Breuch also co-presented at IEEE ProComm 2015 with Abigail Bakke, Elizabeth Mackey, Kimberly Thomas-Pollei, and Shuwen Li. "Using OpenNotes in Inpatient (Hospital) Settings: Connecting Physician-patient Communication with User-centered Professional Communication." This paper offers a brief review of an interview project involving 17 hospitalized patients who received physician progress notes during inpatient hospital stays. Interviews addressed patient comprehension, affect/emotion, and satisfaction.
Megan McGrath, Ann Hill Duin, and RSTC alumna Dawn Armfield co-presented at ProComm 2015. Their presentation, "Disrupting Identity through the Materiality of Wearables," uses both collected classroom data and autoethnography to define and interpret different ways wearables complicate identity, communication, and materiality. Building on current scholarship on digital and wearable technologies (Porter, 2009; Pedersen, 2013; Rettberg, 2014), the presenters aim to understand how wearables disrupt the ways we understand ourselves and others.