Matt earned his Bachelor of Science degree from the University of Minnesota in Scientific & Technical Communication in 1982. He has experience in user documentation for hardware and software, and marketing communications, at Honeywell, Control Data Corporation, National Computer Systems, LaserMaster Corporation, ColorSpan, & Hewlett-Packard. He currently works as a Senior Analyst in knowledge management for MAXIMUS. MAXIMUS provides business process services to governments in the U.S. and five other countries, primarily for health and human services. Matt is also an Associate Fellow of the Society for Technical Communication, and in 2014, he co-presented a paper on collaboration at a conference of the Center for Information-Development Management. Connect with Matt Abe on LinkedIn.
Dr. Janel Anderson is the founder of Working Conversations, LLC. Her company helps organizations communicate more effectively so they can collaborate better, be more innovative, and get work done faster. Dr. Anderson holds a PhD in organizational communication from Purdue University and is a former University of Minnesota faculty member. In addition to being a popular business keynote speaker and corporate trainer, Janel is also the author of two books including “Head On: How to Approach Difficult Conversations Directly” and “Polished Pragmatism: The Gutsy Girl’s Guide to Getting Good Enough.” When she’s not delivering high-content, motivational programs to audiences across the country, you can find Janel in her kitchen at home in Minneapolis, reverse engineering dishes from her favorite restaurants and trying to coax her family to eat her home-cooked, gourmet fare.
Karin Goettsch has experience working across diverse industries and disciplines, including HR learning and leadership development, business, law and intercultural communication. She currently manages global talent management initiatives at The Mosaic Company, a Fortune 500 organization. Previously she held positions at Cargill, Medtronic, Thomson Reuters and various law firms. Karin is adjunct faculty at the University of Minnesota and Concordia University and has presented at many national and international conferences. She holds a Ph.D. in Rhetoric and Technical Communication from the University of Minnesota. She also serves on the Board of Directors of the Minnesota Literacy Council.
Kari graduated from the University of Minnesota in 2005 with a BS in scientific & technical communication. She has spent most of her career at MEDITECH, a medical software company that develops electronic health records (EHRs). Kari has worked with online help writing, software documentation, usability testing, user experience design, software testing, project coordination, and management. As a manager at MEDITECH, Kari recruits graduates. Previous hires have shown that a background in technical communication can prepare candidates for a lot more than just "technical writing." Kari is excited to share additional career possibilities with students.
Jerry Grohovsky is co-founder and president of JPG & Associates, Inc., a technical communication company based out of Minneapolis/St. Paul since 1993. Jerry received a BA in journalism and mass communications from the University of Minnesota, and has more than 30 years of experience in technical writing and marketing communications. Immediately after graduation, he entered the technical writing field. Over the years, he held various communication roles as a direct-employee and contractor for both startups and fortune-5oo companies. Some of Jerry’s professional titles included: senior technical writer, marketing writer, technical illustrator, technical publications manager, and freelance writer He has been a member of the STC for more than 25 years, and also has memberships in AMWA and MTRN. Jerry is a frequent panelist, contributor, presenter, and technical communication career advisor for several under-graduate and post-graduate university technical communication programs in Minnesota and Wisconsin.
JoAnn has a PhD in English and a background in chemistry. She led the technical writing program at the Colorado School of Mines and started her company, Comtech Services. After founding the MS degree program at the University of Colorado-Denver, she devoted her energy full time to building the company and later founding the Center for Information-Development Management (CIDM). Many University of Minnesota students have used her books in their courses, including the original Managing Your Documentation Projects. She has now led Comtech for 37 years and still loves what she does.
Jim is the chief information officer for Ramsey County. He graduated from the University of Minnesota MS program in scientific & technical communication in 2014. His capstone project was an examination of 'The Usability of Open Source Software' using GNOME as an example (GNOME is an open source software desktop environment for Linux) and he remains active in open source usability. In 1994, Jim founded and is project coordinator for FreeDOS, an open source version of the DOS operating system. He also advises the Outreachy Program in mentoring usability testing of GNOME.
Jacqui graduated from the University of Minnesota in 2017 with a BS in technical writing & communication. During her time at the U, she studied abroad at the University of Limerick, Ireland, and wrote a senior thesis on web accessibility in higher education. Jacqui currently works as a technical writer for a Minneapolis-based company, Graco Inc. At Graco, Jacqui is fleshing out process documentation and working to integrate usability and user-centered design into the product design process.
Alyson is a Principal Business Analyst at Mayo Clinic focusing on client experience and business strategy. Alyson is focused on transforming business to deliver meaningful results through an intense focus on the client and patient experience and creating compelling vision, strategy, architecture, and communication that drives change and inspires excellence. Her educational emphasis was in user experience and information architecture. Prior to Mayo Clinic, Alyson spent 16 years with IBM in client experience and content strategy, including 8 years as a Senior Enterprise Content Strategist.
Nick graduated from the University of Minnesota with a MS degree in scientific & technical communication in 2008. Today, Nick is a User Experience Analyst at the University of Minnesota, working for the Office of Information Technology. He helps designers understand their users' perspective, identifying issues that affect people and their experience with a product. By understanding these issues, designers are better prepared to implement changes and avoid costly rework. Nick coordinates and facilitates a number of user experience activities for web development and purchasing teams for the University of Minnesota, such as rapid prototyping, focus groups, usability evaluations, and content strategy consultations.
Jolene joined Dashe & Thomson in 2007. She currently serves as Vice President of Learning Solutions and Operations after working with the company for over 12 years as a contract Senior Consultant and Project Lead. During her years with Dashe & Thomson, Jolene has led enterprise-wide training and change management projects for major companies including RBC Wealth Management, McGraw Hill, Mayo Clinic, Macy's, and Hormel Foods.
Facebook awarded Bill their highly competitive Content Strategy Fellowship in 2014. And shortly thereafter, Brain Traffic snatched him up to be their very first intern. Bill wore many hats before settling into his role as a content strategist. He has worked on projects large and small for clients like Marriott, Principal, Carnegie Mellon University, Pearson, and Aurora Healthcare. Bill graduated from the University of Minnesota’s technical communications program. He likes the great outdoors, his dog, and puns.
Dr. Kim Thomas-Pollei leads the development of clinical risk strategy in the Cardiac Rhythm Management Clinical Group at Boston Scientific. She provides project leadership and scientific expertise throughout product development and implementation of local or global regulatory requirements; develops clinical evidence analysis for submission to regulatory agencies; manages clinical risk timelines required by global regulatory bodies; and provides clinical evaluation to identify clinical harms and clinical benefits to support safety and performance for product approval. She holds a PhD in Rhetoric, Scientific and Technical Communication from the University of Minnesota and previously served as an adjunct assistant professor in Writing Studies.
Daphne is a retired expert and consultant in medical device labeling and technical communications. She has over 30 years of management experience, including 18 years at Medtronic and 6 at Fisher-Rosemount Control. While at Medtronic, she piloted electronic manuals for the medical device industry and led development of an early global content management system. She has also worked in high tech office automation, insurance, corporation communications, publishing, and academia. Daphne taught technical writing at the University of Minnesota while she was a graduate student. She co-founded and sponsored the organization which has now become the Technical Communication Advisory Board, is a member emeritus of the advisory board for the Center for Information Development Management (CIDM), and is a long-term mentor for Menttium.
Jim is Senior Director of Connected Care in the Restorative Therapies Group at Medtronic, where he leads a new digital health program for the business. Jim has been with Medtronic for over 25 years, applying his expertise in communication, medical technology, product innovation, market development, strategy, business analytics, and many other areas to drive growth and innovation for the company. Prior to his current role, he has worked at Medtronic as a technical writer/editor, field engineer, product marketing manager, and director of marketing & strategy. He holds a bachelor of electrical engineering (BEE) degree, a MS in scientific & technical communication, and an executive management program certificate from the University of Minnesota.